An AI brain built for your brand
Effortlessly orchestrate language, emotion, pronunciation, memory, knowledge and much more to create best-in-class digital human experiences.
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Beautiful conversational AI experiences
Similar to the human brain, Synapse brings together the many aspects of humanlike conversation – in real time and in a matter of milliseconds.
Our proprietary Synapse feature controls:
Language: Orchestrating the dialects, pronunciation, spoken languages, voice, accents and more – in real time.
Knowledge: When to use internal responses and when to rely on ChatGPT, Bedrock and other LLM or RAG solution.
Context: Understanding the nuances of conversation; drawing on memory for responsive, personalized experiences.
What not to do: Establishing guardrails to ensure the conversation stays on-brand, safe and secure.
A bigger, bolder way to implement AI
Multilingual by nature
Service a diverse customer base through 90+ languages and 100+ dialects – access new global regions at the click of a button.
LLMs and RAG unlocked
Keep your large language model under control. Synapse ensures the conversation remains on brand, consistent, private and free from AI hallucinations.
Accelerate the value of AI
Move quickly in finding the value of generative AI. Our pre-integration into conversational AI systems significantly reduces development time.
How it works
Train
Design
Train your digital human.
Securely train on your own product data, software, CRM or other knowledge base.
Connect Amazon Bedrock, ChatGPT or any other LLM or RAG solution to dramatically expand knowledge.
Teach what not to do and say, to protect customers and brand reputation.
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Create
Train
Create your brand persona.
Embody your brand: We’ll design how your digital human visually represents your company, its values and culture.
You choose everything from voice to personality; environment to clothing.
Alternatively, connect your own MetaHuman avatar to bring them to life.
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Inegrate
Integrate
Integrate seamlessly.
Work with our industry-leading SDK and APIs.
Deploy on your website, app, kiosk or even in AR/VR environments.
Your digital humans can live anywhere, including in the metaverse.
Optimize
Optimize
Continuously scale & optimize
Tailor your digital human to your desired use case.
Optimize your digital human, train it to do new things.
Expand your digital human’s reach, or create new AI avatars for greater user choice.
Join those driving innovation in customer experiences
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Frequently asked questions
Some of our most common questions about Synapse.
Synapse is an intelligent AI backend system that orchestrates the many moving parts that make great digital human experiences. Everything from speech to language, AI models and NLP, internal data like inventory software and CRM. Synapse is the brain that controls how all these things are used in natural, free-flowing AI conversation. And it does this in milliseconds to create a real-time response.
Synapse is a fee-based service added on to your UneeQ digital human subscription. Our team will be able to give you an accurate price depending on the level of service you require. Simply book a meeting and we can provide a quote.
There are three things: our quickly approaching decade of expertise in digital human technology; our experience working with tools like Open AI’s large language model since GPT-3 launched in 2020; and our tenure building digital humans for some of the biggest brands in the world.
This experience made the development of Synapse possible. And like all UneeQ products, Synapse benefits from being commercially focused, simple to use and fast to implement.
Synapse can orchestrate the use of any current large language model, NLP or conversational AI platform. It also orchestrates the use of data from your company’s internal systems, like your CRM, eCommerce software, product information and CMS. Other third-party tools can also be used to drive digital human conversation, from AI voice providers to your own TTS (text-to-speech). If you have a technology you’re unsure about, simply contact our team – we’re happy to help.
As part of building your digital human, our team will work with you on establishing parameters and guardrails for the experience. Synapse then orchestrates when the digital human uses curated responses and when it lets the LLM respond. Through chaining, the conversation remains factual, consistent and relevant to users.
Your UneeQ representative is on-hand to answer any other questions you might have. Current customers can contact their customer success rep. If you’re not yet a customer, you can book a meeting, and one of our experts can introduce you to a digital human demo.
Powerful use cases, pre-built to solve your challenges.
Some of the industries we most commonly work in. Can’t see yours listed? Get in touch and let’s create something new!
